GestionDBI Logo
×
×
  • Infrastructure Status

Networking issue on MTL-03

Scheduled on 24/04/2019 21:30:00 Status Resolved Fault / Issue

We are investigating a network issue on MTL-03 LowEndSpirit server.

Related servers / services

MTL-03

Maintenance - IP Migration - Los Angeles Facility

Scheduled on 18/04/2019 08:00:00 Status Completed Maintenance

Dear customer,

Following our expension and changing needs, we will proceed to an IPv4 renumbering in our Los Angeles facility. This doesn't affect IPv6.

All customer VPS will receive a new IPv4 during that day. We invite you to log in into the SolusVM Control Panel to review your
new IP and make according change to your configuration.

During that change, all customers VPS will be rebooted one by one.


Take note, you can schedule the IP swap with us, if required. Contact us by ticket.


If you have any question about this maintenance, do not hesitate to contact us by opening a ticket in your Client Area.

We appreciate your understanding and patience during this maintenance.

Regards,
- Gestion DBI NOC Team.

Related servers / services

LAX-03

Location closure: New Jersey / Amsterdam / South Africa (OpenVZ only)

Scheduled on 11/04/2019 16:00:00 Status Finished

As you may know, Gestion DBI is in the process of renovating its service offering to businesses and individuals. As demand and technology evolve in the market, some decision has been made to remain competitive.

Following this, Gestion DBI officially announce the closure of three of his facilities, for OpenVZ products:

New Jersey, USA
Amsterdam, The Netherlands
Johannesburg, South Africa (NAT VPS)

 

The effective closure date is April 11, 2019 GMT-5

 

We strongly encourage all our customers to make backups of their running services at these location prior to the closing date, as all services will be completely terminated, and the hard drive wiped.

For customers with active services, we offer four palliative options that you can choose from:

Pro-Rated Refund to original payment method (if payment made in the last 60 days by Paypal or Credit Card)
Account credit compensation for the remaining billing months in their contract.
Migration of your VPS to another of our location, depending availability. (Must be requested before April 3st.)
Customer can buy a KVM VPS under our XFercore.com brand with the account credits from their OpenVZ VPS.

 

Unless you contact us (by ticket), we will automatically refund into account credits after the closure date.

As usual, our team will remain at your disposal if you have any questions regarding this situation. Simply open a ticket at your service provider.

We apologize for any inconvenience this may cause,

Yours Sincerely,

Gestion DBI Team

Related servers / services

NJ-04, AMS-02, ZA-01