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Emergency UPS Maintenance - Miami Facility

Scheduled on 16/08/2019 10:04:00 Status Completed Maintenance

Our Datacenter team discover an anomaly on one of the UPS bank and will perform a emergency maintenance.

Power will be transferred to utility power during this maintenance. Once completed, power will be put back on the UPS load.

This will cause your VPS to reboot twice with a small downtime period.

Sorry for the inconvenience,
- Gestion DBI Team.

Related servers / services

Miami Datacenter

Los Angeles, USA OpenVZ Closure

Scheduled on 19/07/2019 Status Finished

Hi Valued Customer, 

As you may know, Gestion DBI is in the process of renovating its service offering to businesses and individuals. As demand and technology evolve on the market, some decision has been made to remain competitive and provide the best for our customers.
Following this, Gestion DBI officially announces the closure of its facilities, for OpenVZ products in Los Angeles, USA 

The effective closure date is July 19, 2019 at 23h59 GMT-5 

We strongly encourage all our customers to make backups of their running services at this location prior to the closing date, as all services will be completely terminated, and the hard drive erased.For customers with active services,

We offer four palliatives options from which you can choose :

- Pro-Rated Refund to initial payment method (if the payment has been made within the last 90 days by Paypal or Credit Card)
- Account credit compensation for the remaining billing months in their contract.
- Customer can buy a KVM VPS under our Xfercore.com brand with the account credits from their OpenVZ VPS.
- Migration to our Miami, London or Montreal facility.

Unless you contact us, we will automatically refund into account credits after the closing date.As usual, our team will remain at your disposal if you have any questions regarding this situation.
Simply open a ticket at http://gdbi.pw/contact

We apologize for all inconvenience this may cause,
Yours Sincerely,
Gestion DBI Team

Related servers / services

LAX-03

Emergency Maintenance - Montreal MTL-02 Server

Scheduled on 08/07/2019 07:00:00 Status Completed Maintenance Estimated finish 08/07/2019 23:59:00

Dear customer,

Location: Montreal, Canada (MTL-02)
Date: 8/07/2019
Start: 07:00 GMT-5
End Time: 23:59 GMT-5
Expected Impact: Service Migration


We discover an issue on this server that cause instability to some customer VPS.
Following this, decision has been made to migrate all customers VPS to another server.

Each VPS will be migrated one by one. IPv4 will follow your VPS, but not IPv6.
Due to technical restriction on the datacenter networking devices, we will need to change your IPv6 allocation.
We expect less than 2 hour of downtime by VPS.

If you have any question about this maintenance, do not hesitate to contact us by opening a ticket in your Client Area.

We appreciate your understanding and patience during this maintenance.

Regards,
- Gestion DBI NOC Team

Related servers / services

MTL-02