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Refund Policy

We offer a 2 day (48 hours) refund period for the first invoice on your first service with us.

Please open a ticket with our Billing Team from the Client Area to request a refund. (Do NOT cancel your service yourself!)


Exclusion:

  • Bitcoin payments are non-refundable
  • Domain names and licenses are non-refundable
  • Custom Dedicated Server are non-refundable
  • LowEndSpirit NAT VPS are non-refundable
  • SaaS, management services and IT Consulting services are non-refundable
  • Account must be in good standing to be eligible (no-spam, no-RBL, etc.)
Some restriction may apply. Contact our Billing Team for more information prior purchase.