Miami Facility unresponsive

Scheduled on 2019-06-08 13:57:00 Status Resolved Fault / Issue

We have lost communication with our Miami Facility. We are investigating

Related servers / services

MIA-04, PDNS2

Date Action
2019-06-08 14:04:00 We are awaiting a return on the investigation of the Onsite DC Team, since VPN and IPMI are not working to reach this facility.
2019-06-08 15:04:00 A Power Outage is affecting all the DC. We are awaiting an ETA + RFO since there should be UPS + Generator on-site.
2019-06-08 15:55:00 {"english":" A faulty input breaker has been detected for UPS-2. Electrical contractors are en route to the data center to transfer critical load to UPS-4 (Standby UPS). \r\n\r\nDatacenter tech has transfer the load temporary by doing a bypass. Service ar
2019-06-08 22:00:00 Load has been sucessfully transfered to new UPS.
2019-06-08 22:23:00 VPS are currently getting back online.
2019-06-09 17:49:00 Everything is back to normal avec 12h of monitoring. We close this task.